Role Description
Responsibilities and expectations
Requirements:
Female candidates only, 0–1 year of experience, freshers are welcome to apply, excellent communication and interpersonal skills, basic computer knowledge, customer-oriented attitude, and the ability to manage multiple customer interactions efficiently
Responsibilities:
Handle customer inquiries through calls, messages, and walk-ins, maintain strong customer relationships, follow up with prospective and existing customers, resolve customer concerns promptly, update customer records in the CRM system, coordinate with internal departments for timely service delivery, prepare customer reports, and ensure high levels of customer satisfaction.