Role Description
Responsibilities and expectations
Requirements:
Male candidates only, 1-2 years of relevant experience, hospitality industry experience is preferred, excellent communication and interpersonal skills, professional appearance and attitude, good guest- handling abilities, and basic computer knowledge.
Responsibilities:
Handle guest check-in and check- out, manage reservations and bookings, attend to guest enquiries and requests, handle calls and front desk communications, coordinate with housekeeping and other departments, assists with billing and payments, maintain guest records and front office documentation, resolve guest concerns professionally, and ensure a smooth guest experience.