Role Description
Responsibilities and expectations
Requirements:
Male candidates only, 1-2 years of relevant experience, hospitality industry experience is preferred, strong communication and interpersonal skills, good guest-handling abilities, leadership skills, and a professional attitude.
Responsibilities:
Supervise daily front office operations, manage guest check-in and check-out, handle reservations and guest enquiries, coordinate with housekeeping and other departments, resolve guest concerns professionally, monitor front desk staff performance, maintain accurate records, handle billing and front office documentation, and ensure a smooth and positive guest experience.